Account Executive - Direct Retail Sales
JOB SUMMARY The Account Executive Direct Retail Sales role acts as a liaison between Spectrum and our Retail Partner Retail Direct Sales portfolio.
The Account Executive position grows revenues by maximizing sales through managing the day-to-day relationship of the assigned book of business to maximize opportunities and ensure representation of the Spectrum brand while protecting the overall customer experience.
The Account Executive Direct Retail Sales role is responsible for new business development and managing the implementation and compliance of policies and procedures for new and existing businesses.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently supports all efforts to simplify and enhance the customer experience.
Account Management and Partnership Responsible for strategy execution, field sales operations, and support of assigned books of business and verticals.
Provide account management including but not limited to:
audits, field visits, training, business reviews, product knowledge support, customer concerns, brand compliance, and merchandising.
Conduct regular meetings, training, and account reviews with assigned partners while ensuring they are maximizing Spectrum sales, as well as meeting quality standards and KPIs.
Maintain knowledge, and ensure delivery and understanding of current products, services, promotions, offerings, etc.
, to assigned partners.
Collaborate closely with owners from assigned partners to create/manage growth plans.
Work with our Operations, Strategy, and divisional teams to ensure alignment with department and Company objectives.
Coordinate and assist with special events, and oversee staffing, merchandising, and sales execution.
Conduct side-by-side selling of Spectrum services to customers at retailer's locations, train and develop retailers.
Sales and Business Development Forecast and allocate monthly goals to assigned partners at the start of each new fiscal month.
Meet or exceed assigned KPI metrics including, but not limited to sales quotas, product mix, chargeback, etc.
Ability to assimilate provided sales metrics and form strategies to improve poor performance areas and maximize assigned partners' potential.
Provide frequent reports to channel leadership, including sales impact factors, activity feedback, challenges, etc.
Prospect new business for quality partners that will represent Spectrum professionally and drive incremental sales volume.
REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read, write, speak, and understand English.
Sales presentation skills, problem-solving capabilities, organized and demonstrated initiative.
Practical written, verbal, and interpersonal communication skills Ability to work independently.
Comfort utilizing Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
Travel frequently within the assigned territory.
Flexibility to work retail hours, including evenings/weekends, and adjust the schedule as needed based on assigned partners needs and to maximize sales opportunities.
Reliable transportation Valid and active State drivers license and safe driving record, as required.
Required Education Bachelor's degree from a four-year college/university or equivalent experience Required Related Work Experience 5-7 years - Related experience/training or equivalent combination of education and experience PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge Bi-lingual a plus Preferred Related Work Experience 5
years - Preferred years of solid sales experience with a proven track record WORKING CONDITIONS 20% in the office and 80% in the field with weekly visits to assigned partners and applicable retail locationstravel required for division-wide travel, sales, and networking events.
#LI-NT1 SAE226 2023-17080 2023 Here, employees dont just have jobs, they build careers.
Thats why we believe in offering a comprehensivepay and benefits (https:
//jobs.
spectrum.
com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The pay for this position has a salary range of$47,800.
00 to $94,900.
00.
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location.
Also, certain positions are eligible for additional forms of compensation such as bonuses.
In addition, this position has a commission earnings target starting at$34,080.
Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including:
Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
When you join us, youre joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Watch this video to learn more.
(https:
//www.
youtube.
com/watch?v=N-HEOHIAU7Q) Who You Are Matters HereWere committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
EOE, including disability/vets.
Learn about our inclusive culture.
(https:
//jobs.
spectrum.
com/inclusiveworkplace/) Recommended Skills Account Management Auditing Brand Identity Business Development Customer Experience Defensive Driving Estimated Salary: $20 to $28 per hour based on qualifications.
The Account Executive position grows revenues by maximizing sales through managing the day-to-day relationship of the assigned book of business to maximize opportunities and ensure representation of the Spectrum brand while protecting the overall customer experience.
The Account Executive Direct Retail Sales role is responsible for new business development and managing the implementation and compliance of policies and procedures for new and existing businesses.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently supports all efforts to simplify and enhance the customer experience.
Account Management and Partnership Responsible for strategy execution, field sales operations, and support of assigned books of business and verticals.
Provide account management including but not limited to:
audits, field visits, training, business reviews, product knowledge support, customer concerns, brand compliance, and merchandising.
Conduct regular meetings, training, and account reviews with assigned partners while ensuring they are maximizing Spectrum sales, as well as meeting quality standards and KPIs.
Maintain knowledge, and ensure delivery and understanding of current products, services, promotions, offerings, etc.
, to assigned partners.
Collaborate closely with owners from assigned partners to create/manage growth plans.
Work with our Operations, Strategy, and divisional teams to ensure alignment with department and Company objectives.
Coordinate and assist with special events, and oversee staffing, merchandising, and sales execution.
Conduct side-by-side selling of Spectrum services to customers at retailer's locations, train and develop retailers.
Sales and Business Development Forecast and allocate monthly goals to assigned partners at the start of each new fiscal month.
Meet or exceed assigned KPI metrics including, but not limited to sales quotas, product mix, chargeback, etc.
Ability to assimilate provided sales metrics and form strategies to improve poor performance areas and maximize assigned partners' potential.
Provide frequent reports to channel leadership, including sales impact factors, activity feedback, challenges, etc.
Prospect new business for quality partners that will represent Spectrum professionally and drive incremental sales volume.
REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read, write, speak, and understand English.
Sales presentation skills, problem-solving capabilities, organized and demonstrated initiative.
Practical written, verbal, and interpersonal communication skills Ability to work independently.
Comfort utilizing Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
Travel frequently within the assigned territory.
Flexibility to work retail hours, including evenings/weekends, and adjust the schedule as needed based on assigned partners needs and to maximize sales opportunities.
Reliable transportation Valid and active State drivers license and safe driving record, as required.
Required Education Bachelor's degree from a four-year college/university or equivalent experience Required Related Work Experience 5-7 years - Related experience/training or equivalent combination of education and experience PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge Bi-lingual a plus Preferred Related Work Experience 5
years - Preferred years of solid sales experience with a proven track record WORKING CONDITIONS 20% in the office and 80% in the field with weekly visits to assigned partners and applicable retail locationstravel required for division-wide travel, sales, and networking events.
#LI-NT1 SAE226 2023-17080 2023 Here, employees dont just have jobs, they build careers.
Thats why we believe in offering a comprehensivepay and benefits (https:
//jobs.
spectrum.
com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The pay for this position has a salary range of$47,800.
00 to $94,900.
00.
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location.
Also, certain positions are eligible for additional forms of compensation such as bonuses.
In addition, this position has a commission earnings target starting at$34,080.
Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including:
Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
When you join us, youre joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Watch this video to learn more.
(https:
//www.
youtube.
com/watch?v=N-HEOHIAU7Q) Who You Are Matters HereWere committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
EOE, including disability/vets.
Learn about our inclusive culture.
(https:
//jobs.
spectrum.
com/inclusiveworkplace/) Recommended Skills Account Management Auditing Brand Identity Business Development Customer Experience Defensive Driving Estimated Salary: $20 to $28 per hour based on qualifications.
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