Part Time Front Desk Agent
Motel 6 Motel 6 Anaheim, CA Anaheim, CA Part-time Part-time $16 an hour $16 an hour 5 days ago 5 days ago 5 days ago Preference given to those with Motel 6 Hotel Key experience
Job Description:
Position is for 7a - 3p Friday, Saturday, Sunday - Check guests in while ensuring that a credit card is received; make sure all information provided by guest is accurate - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms, rates and amenities - Collect accurate payment from the guest and make accurate account postings in the hotel system for all room charges - Manage a cash bank according to hotel policies and procedures - Answer telephone in a professional manner; promptly follow through on any guest needs or requests - Communicate thoroughly and professionally with all departments regarding guest needs and requests - Maintain accurate knowledge of all property offerings, hours of operation, and in-house events - Be knowledgeable of information regarding the general local area - Conduct self in a professional manner with the awareness that all actions and communications are within guest view - Maintain cleanliness of Front Desk and ensure work area is orderly and properly stocked - Complete assigned duties within each shift, including daily cash handling close out procedures - Maintain high level of confidentiality with all guest information - Maintain appearance and uniform standards - Develop and maintain positive communication and teamwork with all co-workers and supervisors, communicate thoroughly and professionally with all departments regarding guest needs and requests - Handle all guest service issues in an immediate and professional manner - Follow all policies and procedures put forth by the Hotel - Deliver excellent customer service in an efficient manner while acknowledging and greeting guests - Other duties as assigned.
Job Type:
Part-time Job Type:
Part-time Pay:
$16.
00 per hour
Benefits:
Retirement plan Schedule:
8 hour shift Day shift Holidays Night shift Weekends as needed Education:
High school or equivalent (Preferred)
Experience:
Hotel
Experience:
1 year (Preferred) Front Desk:
1 year (Preferred) Work Location:
In person Position is for 7a - 3p Friday, Saturday, Sunday.
Estimated Salary: $20 to $28 per hour based on qualifications.
Job Description:
Position is for 7a - 3p Friday, Saturday, Sunday - Check guests in while ensuring that a credit card is received; make sure all information provided by guest is accurate - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms, rates and amenities - Collect accurate payment from the guest and make accurate account postings in the hotel system for all room charges - Manage a cash bank according to hotel policies and procedures - Answer telephone in a professional manner; promptly follow through on any guest needs or requests - Communicate thoroughly and professionally with all departments regarding guest needs and requests - Maintain accurate knowledge of all property offerings, hours of operation, and in-house events - Be knowledgeable of information regarding the general local area - Conduct self in a professional manner with the awareness that all actions and communications are within guest view - Maintain cleanliness of Front Desk and ensure work area is orderly and properly stocked - Complete assigned duties within each shift, including daily cash handling close out procedures - Maintain high level of confidentiality with all guest information - Maintain appearance and uniform standards - Develop and maintain positive communication and teamwork with all co-workers and supervisors, communicate thoroughly and professionally with all departments regarding guest needs and requests - Handle all guest service issues in an immediate and professional manner - Follow all policies and procedures put forth by the Hotel - Deliver excellent customer service in an efficient manner while acknowledging and greeting guests - Other duties as assigned.
Job Type:
Part-time Job Type:
Part-time Pay:
$16.
00 per hour
Benefits:
Retirement plan Schedule:
8 hour shift Day shift Holidays Night shift Weekends as needed Education:
High school or equivalent (Preferred)
Experience:
Hotel
Experience:
1 year (Preferred) Front Desk:
1 year (Preferred) Work Location:
In person Position is for 7a - 3p Friday, Saturday, Sunday.
Estimated Salary: $20 to $28 per hour based on qualifications.
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