Senior IT Services Coordinator

The Senior IT Services Coordinator is responsible for the administration and purchasing activities of the Econolite Group, Inc. (EGI) IT Department. The purchasing activities are with EGI's key IT and telecommunications vendors and take place with minimal supervision. The Senior IT Coordinator also provides administrative support to the IT Department, including quarterly and annual goal planning, weekly status accountability and IT Townhall meetings. The Senior IT Services Coordinator assists in the development of presentations for IT management, makes team travel arrangements, and processes team expense reports. The Senior IT Services Coordinator performs basic project administration tasks, either alone or in coordination with others or larger projects. Purchasing, travel and expense reporting duties may be extended to other EGI Departments as dictated by the overall needs of the business. The incumbent must display solid independent judgment, a strong work ethic, and an "always on" customer service orientation to successfully manage their workload.
Purchasing responsibilities for EGI as they pertain to mobile phones, computer hardware, networking equipment and software
Regularly conducts negotiations with telecommunications vendors and service providers
Participate and contribute to the IT quarterly goal setting & measuring process
Investigate and resolve matters of significance to management with our business partners/vendors.
Represents EGI generally and individual EGI users specifically in handling complaints and resolving grievances with our vendors
Responsible for evaluating, negotiating, setting up contractual pricing with supplier partners for value-added services, equipment, and supplies
Responsible for managing purchasing procedures in Microsoft Dynamics NAV
Coordinate the forecasting, scheduling and receiving of EGI equipment purchases
Responsible for mobile phone returns, repairs, loaners, and all equipment disposals
Reconciling of company phone charges, ensuring budget compliance. Review & document all company bills for internet and phone services
Handling invoices from consultants and contractors
Assist in special project-related activities as needed
Participates in and supports continuous improvement activities
Serves as a proactive customer service & quality ambassador of The Econolite Group, Inc. by representing the organization in a positive, professional manner to support The Brand Promise
Performs other duties as required and assigned
College degree (or equivalent).
5+ years previous experience in a purchasing role; strong leadership skills essential.
Previous IT and/or manufacturing experience preferred.
Must have excellent oral and written communication skills.
Computer knowledge: Proficiency in Microsoft office tools (Excel, Word & PowerPoint), experience with a financial or ERP system is required. Experience with Microsoft Dynamics NAV is a plus.
Ability to articulate and communicate cross functionally.
Ability to multitask and manage changing priorities. Ability to effectively manage daily & weekly workload with minimal supervision.
Ability to work in a fast-paced, deadline driven environment
The above statements are intended to indicate the general nature and level of work performed by employees within this classification. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of employees assigned to this job.
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to unclassified controlled information.
An Equal Opportunity Employer - M/F/D/V. Drug-Free and Non-Smoking Workplace.

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