Support Spec II

Under general supervision, performs routine but varied clerical and support duties according to standard procedures. Types and transcribes assignments such as business correspondence, forms and reports. Compiles information for reports, processes forms and documents, maintains records, works with figures, operates various office machines and may include direct contact with customers.
Worker characteristics are normally acquired through completion of a high school education, a minimum of 1 year general office or related Company experience.
Written and verbal communication skill to proofread and edit routine forms, reports and business correspondence as well as explain Company policies and procedures and respond to routine inquiries.
If job duties consist of a significant percent of typing assignments, must have proficient typing skills.
Able to transcribe from rough draft and Dictaphone machine and produce high-quality work that is accurate, complete and properly formatted.
General knowledge of department procedures and operations to prepare, process, and complete assignments appropriately and maintain records.
Able to file and retrieve items either alphabetically or numerically and possess knowledge of proper office procedures.

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