Business Information Systems Administrator

Description Benefits Supplemental Questions
The City of Anaheim Finance Department seeks a dynamic Business Information Systems Administrator who will be assigned to the Information Services Division and provide support in the area of public safety, primarily for the Anaheim Police Department. The Administrator will have an expert IS/IT background with solid knowledge of various system applications used for public safety operations. Ideal candidates must have advanced system administrator experience creating complex and custom database queries and establishing solutions to facilitate the analysis and evaluation of data from multiple sources through reports and extracts.
Essential Functions:
Provide technical and administrative support for a variety of department automated systems; provide user support on vendor supported systems including application updates, technical troubleshooting and development and maintenance of system documentation.
Participate in the implementation, coordination, testing, problem resolution and procedure development associated with department technology.
Participate in negotiating acceptable issue resolution and required delivery schedules with software, technical and bill presentment vendors.
Review new technology to determine feasibility and technical coordination with existing systems; prepare data flow diagrams and process flow analysis for current and new automation to ensure maximum system utilization and tasks assigned to correct work unit.
Develop detailed specification documentation for complex system modifications and interfaces; coordinate developments with multiple vendors or other outside vendor until issue is resolved.
Coordinate the development of documentation and implementation of training and procedures for new systems and programs; coordinate with vendors, internal technical staff, management, and system users.
Train and Provide technical direction and support to users and operators and on software, and/or custom applications; write procedures for utilizing software and applications.
Support contracted vendor technical staff on hardware and software projects and issues resolution.
Develop desktop and web-based applications using advanced programming languages. Write, edit, install and verify that programs are debugged and provide desire results.
Design and develop complex data base models and templates; write and edit programs for accessing, maintaining, linking and populating databases. Verify database integrity.
Develop custom reports and queries based on user's needs and specifications; perform file extracts and queries; determine report specifications including layout.
Administer servers and workstations by installing and troubleshooting system software and programs; administer system access and security.
Generate standard and custom products such as reports, diagrams, exhibits, maps, and displays.
Attend professional meetings and conferences to represent the department's needs and interests associated with modification requirements and future direction of current systems.
Provide assistance with the development, preparation and evaluation of Requests for Proposal and contracts associated with computerized system acquisitions; gather all vendor and technical information and needs requirements; coordinate the review and approval of requests for proposals; assist with the evaluation of proposals and selection of vendor; assist with the preparation and approval of contracts; monitor contract compliance and maintenance agreements as assigned.
Provide project management for modifications, interface programs, new systems, information systems, databases and annual updates; develop project plans, timelines, and test scripts; prepare test data and lead and conduct testing; evaluate and approve for implementation into a production environment.
Develop technical specification documents including data mapping, field and file requirements; identify and coordinate resolution of issues and required modifications on proposed solutions; make recommendations to ensure technical success; design documentation and workflow of new and existing system specifications for integration; coordinate requirements, priorities and work between multiple vendors.
Participate in the research, development, and preparation of technical services and related capital project budgets; monitor assigned budgets for technology capital projects.
Perform and review daily, monthly and annual jobs and reports associated with departmental applications.
Provide on-call support as required; research, analyze and resolve reported system issues.
Perform related duties as required.
Three years of progressively responsible experience in systems administration, analysis, development and project management related to automated systems supplemented by completion of the twelfth grade and college level course work in computer science, business information systems, or a related field. An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.
Knowledge of operations, services, and activities of a business information system program; application system software design, system application purposes, database configurations and process workflows; systems analysis, system operations, diagnosing, troubleshooting and general maintenance and repair standards; Linux (Red hat Entertainment); traditional business systems such as payroll, accounting, work management, customer billing, productivity software, and query software tools; customer service operations and procedures, database configurations; system modification; programming logic, computer operating systems and networks; computer system architecture, client/server and web-based protocols, local area network systems; principles and practices of GIS; specification development theory; analytical research techniques; technical writing, report generation and automation theories; training and procedure development; basic accounting and budgeting principles; record keeping methodology; best practices for tracking and evaluating system performance; software testing methodologies; documentation and organization of research findings and test results for efficient follow-up and record retention; principles, practices and techniques of automated system project management; principles of business letter writing and basic report preparation; office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases; pertinent federal, state, and local laws, codes and regulations.
Ability to manage aspects and assignments of a system upgrade or installation project; effectively apply technical knowledge of automated systems hardware and software in the assistance and support of users; understand users' needs and recommend system modifications compatible with environment, prepare documents for complex system modifications; write complex custom applications using languages such as SQL, C#, VB.NET, Java, and Python; develop web pages and applications using HTML and JavaScript; understand and apply programming logic and interpret programming code; understand Relational Database management Systems (RDBMS) such as Oracle and SQL Server and utilize RDBMS tools to create, install and maintain custom database applications; install, debug and resolve software and application problems; logically process technical information and effectively communicate with technical and non-technical personnel; perform system tests and evaluate data; gather, document and evaluate research; prepare comprehensive technical and informational reports; work independently; prioritize assignments; work well under pressure and with multiple deadlines; effectively solve problems; oversee and coordinate vendor technical staff on hardware and software projects and issues resolution; coordinate and provide user training; develop complex project plans and timelines; develop operational procedures and training documentation; make sound recommendations; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work.
Possession of an appropriate, valid driver's license.
Supplemental Information:
Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The first review date is Tuesday, December 6, 2016 at 5:00 PM. Applicants are encouraged to apply early. Applicants that apply after the first review date are not guaranteed consideration for this recruitment. This recruitment may close at any time without notice after the first review date.
The selection process includes, but is not limited to, a written exam, oral interview, background investigation, polygraph examination, and a medical examination to include drug/alcohol screening.
The interview with the background investigator and completion of the background investigation will include, but is not limited to, verification and evaluation of any present and/or past use of drugs, driving and employment history.
Please review the following common disqualifiers. If any items listed pertain to you, you will be automatically disqualified in the background investigation. You may, at this time want to screen yourself and withdraw prior to starting the recruitment process.
Any illegal use, sales, or possession of a drug classified as an opiate (heroin, opium, etc.) or PCP.
Any use of cocaine, methamphetamine, hallucinogens (GHB, MDMA/ecstasy, ketamine, etc.) within five years of date of application.
Any use of marijuana within three years of date of application.
Any illegal use of anabolic steroids within three years of date of application.
A pattern or history of irresponsibility as evidenced by debt collections, civil judgments, failure to pay, late payments, etc.
Two or more at-fault traffic collisions within three years of the date of application.
Conviction of a hit-and run offense.
Any driver's license suspension within five years of date of application.
Conviction of a felony crime.
Conviction of any misdemeanor crime within five years of application.
Any conviction as an adult, of any misdemeanor crime involving domestic violence, sexual-related offenses or crimes against children.
Any conviction as an adult, of a theft or larceny crime.
The following may result in disqualification:
Use of cocaine, methamphetamine, hallucinogens (GHB, MDMA/ecstasy, ketamine, etc.) previous to five years of application.
Marijuana use previous to three years of application.
Illegal use of anabolic steroids previous to three years of application.
Illegal use of a hypodermic needle/ syringe.
A bankruptcy within the past three years of date of application.
More than one moving violation in the past 12 months, and/or three or more moving citations within the past three years, and/or five or more moving citations within the past five years of date of application.
Candidates must be specific and complete in describing their qualifications for this position. Stating "See Resume" is not an acceptable substitute for a completed application. Failure to state all pertinent information may lead to elimination from consideration.
The City of Anaheim uses E-Verify and new employees must provide documentation to establish both work authorization and identity.
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process.

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