Housing Specialist II - Bilingual (Spanish)

Description Benefits Supplemental Questions
The Anaheim Housing Authority is looking for a compassionate, professional Housing Specialist II. The ideal candidate will be able to perform the essential functions of the position with a high degree of accuracy and technical skill. He or she will be detail-oriented, have strong organizational skills, have basic accounting experience, and will have previous work experience in case management and the full range of technical duties related to implementation of governmental rental subsidy or other housing programs. Experience with special housing programs or case management of special needs populations, such as the homeless, disabled or victims of domestic violence, is highly desired. Bilingual in English and Spanish is required.
Essential Functions:
Conduct initial and annual interviews with clients; determine initial and ongoing eligibility for rental subsidy and other affordable housing programs; manage an assigned caseload and develop and maintain accurate and up-to-date manual and automated case files.
Conduct briefing sessions for qualified applicants from a broad spectrum of socio-economic backgrounds, interpret and explain rules, regulations, policies and procedures.
Interpret and apply pertinent provisions of program rules and regulations and counsel applicants and program participants on same; evaluate conformance with established rules and regulations and take appropriate corrective action regarding violations; attend reviews and informal hearings on termination of housing assistance.
Review "Request for Tenancy Approval" for accuracy and sufficiency and approve the lease in accordance with Federal and State rules and regulations and local policies and procedures.
Conduct initial and annual inspections of units against Housing Quality Standards; advise tenant and/or landlord of deficiencies; re-inspect units as applicable; and approve units which meet standards.
Negotiate initial and annual rents with landlords and/or managers for housing units receiving rental subsidy and other affordable programs; calculate gross household income and adjusted annual income in order to determine total tenant payment.
Become familiar with new rental subsidy and affordable housing programs and stay abreast of changes in existing program rules, regulations, policies and procedures.
Gather and analyze data on local rents and prepare and submit reports; prepare accurate, concise and understandable narrative and statistical reports regarding assigned cases.
Identify housing resources in the community and encourages participation in rental subsidy and other affordable housing programs; explain and publicize the functions of the Housing Authority, including equal opportunity requirements.
Obtain and maintain a listing of rental units and make it available to applicants who have been determined eligible to receive rental assistance.
Perform related duties and responsibilities as required.
Qualifications:
Journey-level experience in case management and implementation of government rental subsidy and other affordable housing and/or leasing programs.
Knowledge of government housing rules and regulations, advanced record keeping, effective interviewing, sales and negotiation techniques; personal computer operations; case management techniques.
The ability to manage a heavy case load; establish and maintain effective work relationships; interact effectively with a wide variety of clients while maintaining a courteous and professional work environment; deal tactfully with those from a broad spectrum of socio-economic backgrounds; persuade owners to participate in programs; negotiate rents with landlords and/or owners; investigate and resolve disputes; identify and detect program fraud; interpret, apply and explain program rules, regulations, policies and procedures; operate a personal computer; communicate clearly and concisely, both orally and in writing, in person and over the telephone; understand and follow rules, regulations, policies and procedures; prepare and maintain accurate, detailed and confidential records; work effectively with frequent interruptions; and effectively manage transitions in work assignments, the work environment and priorities.
Bilingual in English and Spanish is required.
Previous experience with special housing programs or case management of special needs populations, such as the homeless, disabled or victims of domestic violence, is highly desirable.
Possession a valid California Driver's License by date of appointment in order to inspect housing units and to conduct recertification interviews with home-bound clients.
Supplemental Information:
IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS
Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received.
The deadline for the first review of applications is on MONDAY, DECEMBER 5, 2016 at 5:00 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date.
The selection process will consist of a written exam and oral interview.
Candidates must be specific and complete in describing their qualifications for this position. Stating "See Resume" is not an acceptable substitute for a completed application. Failure to state all pertinent information may lead to elimination from consideration.
The successful candidate will be required to undergo a reference/background check (to include a conviction record), pass a post offer pre-employment medical examination, which will include a drug/alcohol screening.
The City of Anaheim uses E-Verify and new employees must provide documentation to establish both work authorization and identity.
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process.

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