Loss Mitigation/Special Servicing Specialist

Loss Mitigation/Special Servicing Specialist
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Carrington Mortgage Services, LLC
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FOUNDED IN 2003, Carrington has evolved from a mortgage credit asset manager into a vertically-integrated financial services company that covers virtually every aspect of the single family residential real estate transactions- investments in U.S. real estate and mortgage markets, loan origination and servicing, asset management and property preservation, real estate sales and rental, and title and escrow services.
Why you should join Carrington:
+ Our medical, dental and vision benefits for full-time, regular employees are highly competitive.
+ Our tuition reimbursement and great career advancement opportunities encourage employee growth.
+ The senior leadership team is full of top industry leaders.
+ We are an innovative and rapidly growing company.
+ An exciting, innovative and entrepreneurial work environment.
The Special Servicing Specialists will be responsible for contacting delinquent borrowers to determine intent for the property. Educates borrowers on all options that include home retention and liquidation. Responsible for gathering all required documentation for government and internal loan modification, forbearance plans, repayment plans, reinstatements, short sales, deeds-in-lieu of foreclosure, short payoffs, and other possible workouts.Performs all duties in accordance with all company guidelines, The Fair Debt Collections Practices Act, and all applicable federal, state, and local regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reviews borrowers? financial hardship documentation to determine the best work-out option, depending upon their current financial status and whether they are interested in retaining or liquidating the property. If the borrower wishes to retain the property, specialist is required to offer all applicable workouts and must gather and verify all income and hardship documentation to submit loan for approval. Reviews modification approvals with borrowers and maintains contact during the process to ensure timely progress and modification completion. Reviews alternative workouts such as reinstatements and repayment plans if loan modification is denied and remains the point of contact until all workout options are exhausted. Reviews and refers borrowers who are interested in refinancing their loans for a short refinance. If borrower does not wish to retain the property, specialist will educate the borrower on all available workouts such as short sale, short payoff, short refinance, and deed-in-lieu. Specialist will negotiate short sale offers with real estate agents, attorneys, and other third parties. Specialist is also required to prepare a loss analysis and will submit negotiated file to senior management for approval. Specialist is responsible for conveying approvals and declines to the borrower or their authorized third parties. Specialist is responsible for requesting foreclosure sale holds and postponements for approved workouts and to ensure all required laws and regulations are followed. Specialist is also required to review and document efforts on his/her assigned pipeline and to request removal of foreclosure holds once all workouts are exhausted.
+ College degree preferred.
+ Must have 2+ years of combined experience in loss mitigation, collections, and/or call center environment.
EEO/AAP Employer 8820f832a1c74f85a5902a5cc118d159

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