Home Rehab Medical Equipment CSR / Coordinator / Case Manager

Job Description


Rehab Case Manger;

Complex Rehab Sales;

Rehab Coordinator;

DME Authorization's Specialist;

Rehab Customer Service Representative.


Prepares intake gathers all necessary information about referral, patient demographics, contact person, Physician, Diagnosis, discharge time and place, item(s) requested
Gathers all necessary documentation, prior to delivery CMN, Rx, ABG, Care Plan, etc;

Verify Medical Necessity with Physician;

Verify eligibility and coverage with Insurance and carrier according to Guidelines or Contract;

Verify payor, obtains authorization, expiration date;

Verify patient demographics, prior equipment usage with patient;

Informs patient of financial responsibilities copays, share of cost, deductible, etc.;

Enters data and initial order in system accurately and in a timely manner;

Verify all information for each reorders and enter recurring order in the system accurately and in a timely manner;

Enter notes in appropriate areas of billing, general and authorizations in the computer system;

Prints orders and process orders toward shipping or dispatching for
Technician or RT Deliveries;

Prepares invoices for special orders, attach appropriate paperwork and
deliver to the purchasing department;

Performs any other duties that may be requested by management;

Demonstrated ability to effectively communicate;

Maintain a positive, helpful attitude and approach in providing excellent customer service to all customers which include; patients, clients, referral sources, Physicians, sales representatives;

Answers incoming phone calls and faxes, takes customer's orders for durable medical and respiratory equipment, repairs, supplies and other miscellaneous items;

Responds to patient/client questions;




Brightree software (may train the right candidate subject to qualification);

Must Have Knowledge & Experience with Power Wheelchair;

Must Have Knowledge & Experience Custom Rehab Wheelchairs;

Processing new orders for Wheelchairs, Hospital beds, Hoyer Lifts, Medical Supplies;

Ability to coordinate multiple projects;

Be able to work off reports and be a team player;

Knowledge of medical billing and collections;

Good communication and highly motivated and drive to succeed

High School Diploma or GED certificate required;

3 to 5 years of Durable Medical Equipment authorization experience required;

Microsoft Outlook, Word and Excel experience required;

Brightree software;

Medicare, Medi-cal , Managed care, IPA's, Private Insurance;

Experience with medical equipment & supply company;

Knowledge of diagnosis and medical terminology ICD-9, ICD-10;

Excellent phone and customer relations skills;

Detail oriented
Pay is based on experience
Email you resume
Key Words (please ignore): Rehab Case Manager, Rehab Coordinator, Respiratory Case Manager, Respiratory Coordinator, DME, Durable Medical Equipment, Medical Biller, DME Biller, Insurance Biller, Insurance Billing, medical, rehab, wheelchair, wheel chair, fun, medical industry, practice, medical practice, doctors office, custom, disability, orange county, anaheim, garden grove, fullerton, healthcare, medical office, daycare, adult, LVN, RN, nurse, phlebotomist, phlebotomy, lead, supervisor, regional, receptionist, staffing, medical assistant, CNA, assistant, JCAHO, Jt. Commission, wheelchair, power wheelchair,



























Company Description
In Business since 1999 and growing . . .

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Patient Service Technician-(Local Delivery Dri...
Pasadena, CA Rotech Healthcare Inc
Patient Service Technician-(Local Delivery Dri...
Gardena, CA Rotech Healthcare Inc
Patient Care Coordinator Case Manager
Sacramento, CA Kaiser Permanente
Part Time Patient Service Technician-(Local De...
Riverside, CA Rotech Healthcare Inc
South San Francisco, CA The Judge Group, Inc.
Patient Care Coordinator Case Manager - (Tempo...
San Rafael, CA Kaiser Permanente