Loan Servicing Business Analyst

Loan Servicing Business Analyst
Job ID
2016-4313
Job Locations
US-CA-Anaheim
Position Category
Information Technology
Company
Carrington Mortgage Services, LLC
Position Type
Regular
More information about this job:
Overview:
FOUNDED IN 2003, Carrington has evolved from a mortgage credit asset manager into a vertically-integrated financial services company that covers virtually every aspect of the single family residential real estate transaction, including investment in U.S. real estate and mortgage markets, loan origination and servicing, asset management and property preservation, real estate sales and rental, and title and escrow services. Carrington has built the infrastructure necessary to maximize value during any market cycle.
We are currently hiring a Business Analyst to support our Mortgage Servicing business in Anaheim, CA!
Responsibilities:
Consult with the business, design solutions, and ensure the timely implementation of business enabling technology. Responsible for gathering, designing and documenting details for success. Deeply involved throughout the solution development lifecycle and is expected to take personal responsibility of ownership for delivery and result. Provide analysis, definition and direction in support of the project activities. Perform all duties in accordance with the company?s policies and procedures, all US state and federal laws and regulations, wherein the company operates.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Learn all aspects of the business process, key performance drivers, and operational report metrics.Gain expert knowledge of the operational systems and utilization within the business process
+ Assist with scope management, change management and solution definition.
+ Create functional specifications for new or modified systems and processes.
+ Analyze data and interrupt results, trouble shoot if results look incorrect and request changes to data as needed to meet business requirements.
+ Recommend system improvements.
+ Gather and document business requirements, formulate use cases, participate in solution design.
+ Track requirements, provide status and ensure quality of solution throughout the project.
+ Participate in project communications, training materials, and business procedures/documentation.
+ Responsible for user acceptance testing, may be responsible for management and completion of quality assurance testing.
+ Conceptualize and design dashboards and reports that are representative of the business unit?s productivity.
+ Perform other duties as assigned.
Qualifications:
ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES:
+ Strong Excel skills
+ Strong understanding of software development lifecycle and program/project management
+ Proficient with Microsoft Office, Excel, Word, Visio, PowerPoint and Project
+ Strong verbal and communication skills and experience with internal/external customer facing responsibilities.
+ Ability to work in a Project environment and have awareness of the application development lifecycle.
+ Ability to formulate complex and comprehensive materials such as legal documents, authoritative reports, official publications of major scope and impact, etc., and/or to make formal presentations
+ Ability to make decisions that have significant impact on the immediate work unit and monitor impact outside the immediate work unit
+ Ability to analyze data and interrupt results, trouble shoot if results look incorrect.
EDUCATION, EXPERIENCE AND/OR LICENSES:
+ Bachelor?s Degree systems or equivalent professional work experience
+ 2 -3 years of working in mortgage loan servicing department(s)
+ Experience working across multiple functions in Loan Servicing preferred dfda2a4def704e8fbd459fa70b945e6a

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