2545 W. Glenhaven Avenue Anaheim, CA 92801 (714) 310-6547 firstname.lastname@example.org
Seeking a position where I can utilize my people oriented experience, communication skills, and my problem analysis and solving abilities. Looking for a dynamic workplace that offers professional growth and advancement.
Dynamic customer service professional experience
Excel in listening to customer’s needs and creating solutions that provide value to the customer
Responsible, friendly, honest, and dedicated
Solution-driven approach to problems solving
Multi tasker and reliable
Team player and independent contributor
Experience in medical billing, coding, and data entry
Experience in restaurant industry
Pacific Dental Services – Irvine, CA 2/2016 – Present
Customer Service / Call Center Rep
Handled incoming, outbound, and online requests.
Cancel, reschedule, and set patient appointments.
Navigate through QSI proficiently to maintain The Perfect Patient Experience.
Clerical, administrative duties, and data entry
Enterprise Holdings – Orange, CA 2/2015 – 10/2015
Customer Service / Receptionist
Handled customer calls to provide assistance and route calls to correct departments as necessary.
Clerical duties, filing, organizing, data entry, and integrating files.
Collect and distribute correspondence and deliveries.
Completed 3 archive projects for several departments including Human Resources and Marketing Department.
Clerical duties, filing, organizing, integrating files and data entry.
Assisted mangers and staff with administrative tasks as needed.
Medical Billing – Buena Park, CA 2013 - 2015
Excellent time management to meet bill count and deadlines.
Review physician notes and obtain clarifications where necessary.
Assign appropriate medical codes to diagnosis and services
General clerical duties and data entry.
Thai Barbeque – Fullerton, CA 2013 - 2014
Customer Service / Server Assistant
Clean, set, and reset tables.
Collect and deliver dishes to the kitchen for cleaning.
Maintain stocks and inventory.
Remained aware of customer’s needs and provide excellent customer service.
Assist and shift responsibilities when needed to keep up with demands of restaurant.
Windows and Mac
Pursuing Degree: Business Management
Riverside Christian School
Diploma - 2012
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