Bank Teller








2545 W. Glenhaven Avenue Anaheim, CA  92801   (714) 310-6547 mik_antonio@yahoo.com



 


OBJECTIVE


Seeking a position where I can utilize my people oriented experience, communication skills, and my problem analysis and solving abilities.  Looking for a dynamic workplace that offers professional growth and advancement. 



 


KEY STRENGTHS


 


Dynamic customer service professional experience


Excel in listening to customer’s needs and creating solutions that provide value to the customer


Responsible, friendly, honest, and dedicated


Solution-driven approach to problems solving


Multi tasker and reliable


Team player and independent contributor


Experience in medical billing, coding, and data entry


Experience in restaurant industry


 


PROFESSIONAL EXPERIENCE



Pacific Dental Services – Irvine, CA                                                                     2/2016 – Present


 


Customer Service / Call Center Rep


Handled incoming, outbound, and online requests.


Cancel, reschedule, and set patient appointments.


Navigate through QSI proficiently to maintain The Perfect Patient Experience. 


Clerical, administrative duties, and data entry



Enterprise Holdings – Orange, CA 2/2015 – 10/2015


 


Customer Service / Receptionist


Handled customer calls to provide assistance and route calls to correct departments as necessary.


Clerical duties, filing, organizing, data entry, and integrating files.


Collect and distribute correspondence and deliveries.


 


Clerical Assistant


Completed 3 archive projects for several departments including Human Resources and Marketing Department.


Clerical duties, filing, organizing, integrating files and data entry.


Assisted mangers and staff with administrative tasks as needed.



Medical Billing – Buena Park, CA 2013 - 2015


 


Medical Coder


Excellent time management to meet bill count and deadlines.


Review physician notes and obtain clarifications where necessary.


Assign appropriate medical codes to diagnosis and services


General clerical duties and data entry.


 


Thai Barbeque – Fullerton, CA 2013 - 2014 


 


Customer Service / Server Assistant


Clean, set, and reset tables.


Collect and deliver dishes to the kitchen for cleaning.


Maintain stocks and inventory.


Remained aware of customer’s needs and provide excellent customer service.


Assist and shift responsibilities when needed to keep up with demands of restaurant.


 


 


 


 


 


 


 


 


 


COMPUTER SKILLS


 


Microsoft Word


Excel


PowerPoint


 


PhotoShop


Outlook Express


Windows and Mac


 


 


 


EDUCATION


 


Fullerton College


Pursuing Degree:  Business Management


 


Riverside Christian School


Diploma - 2012


 


 


 


 


 


 


 


 


                                                        RÉSUMÉ    PAGE  PAGE 1 OF  NUMPAGES 2


MICHAEL ANTONIO


 


 


 


 


 

  • ID#: 112794
  • Location: Anaheim, CA , 92801

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