Medical Assistant/Clerical/Customer Service

TIFFANY GOOD
3050 W. Ball Rd. Spc #29, Anaheim, CA 92804
â—† C: 714-989-0963 â—† Tiffanygood12@gmail.com

PROFESSIONAL SUMMARY
Efficient and skilled Medical Assistant with almost 10 years experience working for Kaiser Permanente in Primary Care. Additional specialty training in multiple departments including, Orthopedics, Podiatry, Pediatrics, Diabetic Retinopathy Photography and Diabetic Foot Clinic. Looking for a position in the healthcare industry or an opportunity in a different setting with a strong emphasis on customer service and/or the possibility of participating in community outreach and improvement.

SKILLS
CPR/First Aid certified
Patient-focused care
Efficient and reliable team player
Works well under pressure
Accurate and detailed
Flexible
Customer service-oriented
Articulate and well-spoken
Excellent communication skills
Employee training and development
HIPAA compliance
OSHA compliance
Quick learner
Medical terminology expert
Adept multi-tasker
Adaptable
Trained in pre- and post-surgical care
Minor surgery assistance awareness

WORK HISTORY
Caregiver, 01/2010 to 07/2013 Private Party â€" Anaheim, CA
Assisted patient with bathing, oral hygiene, grooming, feeding and elimination. Helped patient move in and out of beds, baths, wheelchairs and automobiles. Cooked appetizing and satisfying meals and snacks.
Scheduled and accompanied client to medical appointments.
Maintained a clean, healthy and safe environment.
Obtained household supplies and ran daily errands.
Assisted with patient transfer and ambulation.
Answered patient calls for care and feeding.
Provided a comforting and soothing environment.
Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being. Responded appropriately to the physical, emotional and developmental needs of patient.

Medical Assistant, 03/2001 to 12/2009
Kaiser Permanente â€" Huntington Beach, CA
Maintained accurate records of patient care, condition, progress and concerns.
Monitored vital signs, such as blood pressure and pulse.
Responded appropriately to the physical, emotional and developmental needs of patients. Tested and recorded blood glucose levels.
Changed sterile dressings.
Obtained information about clients' medical history, drug history, complaints and allergies.
Provided pre- and post-operative care.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Assisted patients with ambulation and crutch walking.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, foley catheter removal and EKGs.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.
Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
Monitored expiration of medical supplies and medications.
Directed calls to appropriate individuals and departments.
Assisted doctors with surgeries and non-invasive procedures.
Authorized drug refills and provided detailed prescription information to pharmacies.
Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
Skillfully performed suture removals for patients of all ages.
Demonstrated ability to lead and motivate outstanding healthcare teams.

EDUCATION
High School Diploma: Honors, 1998
Buena Park High School - Buena Park, CA
Medical Assistant, 2001
Bryman College - Anaheim, CA
Associate of Science: Online Business Management Program, Current
Grantham University - Kansas City, MO

  • ID#: 72408
  • Location: Anaheim, CA , 92804

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