General Manager

MICHAEL KROWEL Wildwood Lane Anaheim, CA 92801 714 348 8066 714 702 5644 mike_krowel@yahoo.com Experience: Apr. 2009- May. 2013​SC Wings Mission Viejo/Buena Park – Mission Viejo, CA ​General Manager ~ Successfully Operated a store with annual sales of 4.1 million ​ - Affectively placed managers in their ARO . - Coach Managers holding them accountable ~Put in place action plan for bringing QSC up 15% ~ Recruited, interviewed, trained, supervised and terminations of staff ​~ Responsible for payroll, timekeeping, completion of new employee paperwork ​~ Recognized and acknowledged outstanding staff performance to boost company ​morale and productivity ​~ Responsible for all aspects of inventory control ​~ Promoted a positive work environment and guaranteed outstanding customer service ​~ Directed team members on effective methods, operations and procedures ​~ Prepared and executed new menu implementations ​~ Interacted with external vendors to obtain the best quality in pricing and product ​ ​McKenna BMW - Norwalk, CA Jun. 2007 - Feb. 2008 ​Service Advisor ​ Sterling BMW – Newport Beach,CA Service Manager Sep. 2004 - Jun. 2007 ​Crevier BMW - Santa Ana, CA Jan. 2003 - Sep. 2004​ Service Consultant​ Riverside BMW - Riverside, CA Apr. 1999 - Dec. 2003 Asst ​Service Manager ​~ Promoted company standards to clients, employees, and center management ​~ Recruited new staff and conducted employee terminations ​~ Technically well-versed and experienced on product line ​~ Conducted marketing of sales in service, parts and accessories ​~ Demonstrated ability to multi-task, maintain organization and time management ​~ Supervised over 70 service employees ​~ Performed warranty inspections. ​~ Monitored warranty and CP repair orders on a daily basis Education:​ Santa Ana College ​Business Management Service Managers Academy Graduate ​995 BMW Learning Activities ​Bronze and Silver Winner Profiles In Achievement ​Food Handlers Card / Alcohol Card ​Sexual Harassment/Labor Law Training ​BWW MIT Certified Trained ​BWW Certified Manager/General Manager​

  • ID#: 80790
  • Location: Anaheim, CA , 92801

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