Customer Service/ Medical Receptionist/Front Desk Receptionist/Trims Coordinator

JOANNA SUAZO-CHAVEZ

142 N. LA PLAZA

ANAHEIM, CA 92805

714)769-5069

JOANNA1223.JS@GMAIL.COM  

 

OBJECTIVES

To obtain a Medical Receptionist position a challenging position which effectively utilize extraordinary customer service. Offering professionalism, ability to perform secretarial work and strong front office management skills in order to provide patients with face to face contact and phone interactions, focusing on resolving their requests the first time with an efficient, accurate, professional and courteous manner. 

 

EMPLOYMENT

February 2015 - Apri 2015

-Liberty Tax Services

Anaheim, CA

Receptionist, Call Center, Customer Service / $9.00HR

*Greet Customers *Answering Busy Phone Calls

*Schedule Appointments

*Check Status Of Customers Tax Refund With IRS

*Notify Customers There Check/ Refund Copies Are Ready To Be Picked Up

 *File Customers Folder and Documents*Scan and Email Documents to Corpoorate Office

April 2013 - July 2013

 -Absolute ScreenPrint Inc.

Brea, CA

Office Staff, Trims Coordinator / $10.00HR

*Print Price Tickets, Upc Labels, Email Customers

*Create Shipping Packing List Based On Merchandise

*Email Packing List to Customer

*Speak with Customers on the phone 

*Create Specific Label upon Clients Request and Needs 

May 2010 - December 2010

-SunSports Apparel Inc.

Irvine, CA

Receptionist, Trims Coordinator / $9.00HR

*Production Labels, Shipping Labels, Price Tags, Size Tags

*Create Shipping Packing List Based On Merchandise

 

April 2009 - November 2009

-Fountain Valley Regional HospitalDr. Sapra (M.D.)

Fountain Valley, CA

Receptionist, Medical Front Office / $10.00HR

*Greet Patients*Schedule and Confirm Appointments

*Handle Incoming and Outgoing Email / Fax Correspondence

*Process Request for Medical Records

*Verify Health Insurnce Benefits and Insurance Elegibility

*Assist the M.D. and Translate for only Spanish Speaking Patients

*Call Medical Labs for Patients Test Results and Have Them Faxed Over 

 

EDUCATION

Katella High School

Anaheim, CAGraduate/ Diploma ('09)  

 

ADDITIONAL SKILLS

I am a professional individual with strong communication, customer service and organizational skills.75 WPM [Basic Knowledge; Excel, Quick Books,PowerPoint, Word]Bi-lingual; English, Spanish. (Speak, Read and Write)Phone Experience  

 

REFERENCES

 CARLOS BRO       (714) 606-3066

IVONNE VERGARA  (714) 342-0007

NANCY MARTINEZ  (714) 989-9582

  • ID#: 89644
  • Location: Anaheim, CA , 92805

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